Using Degoo on Windows and Mac

How to upload your files (Windows/Mac)
This backup guide describes step-by-step instructions for the Windows/OSX client. Please note that uploading files through the Windows/OSX app requires a pr...
Thu, 19 Mar, 2020 at 7:34 AM
How to recover your files (Windows/Mac)
This recovery guide describes step-by-step instructions for the Windows/Mac client. For Android users, please see this article. All files you have backed u...
Thu, 19 Mar, 2020 at 7:35 AM
How to unlink a device (Windows/Mac)
Unlinking a device from Degoo will delete all backups you made on that device. Make sure you download your files first if you need them. Open Degoo an...
Wed, 11 Mar, 2020 at 10:02 PM
How to log in as a different user
Degoo currently does not support logging out but there is a workaround that will let you log in as a different user. It involves renaming C:\Users\%username%...
Wed, 11 Mar, 2020 at 10:02 PM
I'm using a proxy - can I use Degoo?
Yes. Degoo will use your systems default proxy settings when trying to establish a secure connection to the internet.
Wed, 11 Mar, 2020 at 10:02 PM
How to uninstall Degoo (Windows)
If you no longer wish to use Degoo, you can uninstall it. Open the Control Panel then, depending on your computer's settings, either click on Uni...
Wed, 11 Mar, 2020 at 10:02 PM
How to speed up your uploads with Turbo Mode
Turbo mode can speed up your uploads by allowing the app to use more processing power to compress and encrypt your files faster. The downside is that will ca...
Wed, 11 Mar, 2020 at 10:02 PM
New support ticket