"Can't connect to the Degoo server. Connecting..."
If you get an error message similar to the screenshot below, please read on. Temporarily disable your antivirus and firewall This issue may also be c...
Fri, 27 Mar, 2020 at 1:19 PM
Why am I seeing pictures that aren't mine? (Android)
If you found pictures that aren't yours, there's a good chance that they were shared from apps such as WhatsApp or Messenger. Most messaging apps sav...
Wed, 11 Mar, 2020 at 10:02 PM
Slow or stuck uploads
Stuck uploads If Degoo does not have access to the files you're trying to upload, your backup might get stuck at a certain percentage. Common causes in...
Thu, 14 Oct, 2021 at 5:58 AM
New support ticket