> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.degoo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Security and Privacy

# How Degoo Keeps Your Files Safe and Secure

At **Degoo**, we work hard to ensure your files are **safe, private, and always accessible**.  
Below is an overview of how we protect and maintain your data.

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## 🔒 Security

Security is our top priority. We use multiple layers of encryption and authentication to safeguard your files.

* **256-bit AES encryption**  
  All files are stored using 256-bit AES, the same encryption standard trusted by banks and governments.

* **Secure transfers (SSL/TLS)**  
  All communication between your device and Degoo servers is protected by an encrypted **SSL/TLS** connection.

* **Password hardening**  
  Passwords are processed with **PBKDF2** before storage and further protected using **HMAC512** with a secret *pepper* key.  
  This makes it nearly impossible for anyone to reverse or guess your credentials.

🛡️ These combined techniques ensure your files remain private and inaccessible to anyone but you.

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## ⚙️ Reliability

We store **multiple copies of all your files** in secure and redundant data centers.  
This guarantees that your files are **always available** whenever you need them.

* Multiple redundant copies  
* Secure and reliable data centers  
* Continuous monitoring and automatic recovery systems  

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## 🌍 Offsite Backup

Over time, **every hard drive eventually fails** — that’s why Degoo provides **offsite backup**.  
Your data is securely stored across remote data centers around the world, protecting it from local disasters or device failures.

### Offsite backup protects you from:
* 🔥 Fire  
* 🏠 Burglary  
* 🦠 Viruses and malware  
* 💽 Hard drive crashes  

While onsite backups can offer faster upload speeds, the additional **safety and global redundancy** of Degoo’s offsite storage ensures your important files are protected no matter what happens to your local device.

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**In summary:**  
Degoo combines **strong encryption**, **secure transfer**, **redundant storage**, and **global offsite protection** — so your files stay safe, private, and available whenever you need them.