> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.degoo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Background Upload Issues

If uploads stop or pause in the background:  
1. Go to your device’s **Battery settings**.  
2. Disable battery optimization for **Degoo**.  
3. Reopen the app to resume uploads.  
Android may restrict background tasks to save power; whitelisting Degoo prevents this.