How Degoo Keeps Your Files Safe and Secure

Q: Uploading via Web

<h3 id="uploadingfiles">Uploading files</h3> <ol> <li>Log in to <a href="https://degoo.com">Degoo Web</a>. </li> <li>Click <strong>Upload</strong>. </li> <li>Select one or more files or folders. </li> <li>Confirm to begin the upload.<br /> Large uploads may take longer depending on your network speed.</li> </ol>

Q: Share Files from Android

<h3 id="sharingfiles">Sharing files</h3> <ol> <li>Tap <strong>Menu → Files</strong>. </li> <li>Select the file(s) you want to share. </li> <li>Tap <strong>Share</strong> → Copy link.<br /> Links can be opened by anyone with access.</li> </ol>

Q: Create a Folder via Web

<h3 id="creatingfolders">Creating folders</h3> <ol> <li>Log in to the <strong>Degoo Web App</strong>. </li> <li>Click <strong>New Folder</strong>. </li> <li>Type a folder name and confirm.<br /> Organizing files into folders makes it easier to manage backups later.</li> </ol>

Q: Disable Auto Sign in

<h3 id="stopautomaticsignin">Stop automatic sign-in</h3> <ol> <li>Open <strong>Settings → Google → Smart Lock</strong>. </li> <li>Turn off <strong>Auto sign-in</strong> for Degoo.<br /> This prevents automatic logins when opening the app.</li> </ol>

Q: Uploading Files via Android

<h3 id="uploadingfiles">Uploading files</h3> <ol> <li>Open the <strong>Degoo Android app</strong>. </li> <li>Tap <strong>Menu → Upload</strong>. </li> <li>Select categories or files to back up. </li> <li>Tap <strong>Upload</strong> to start.<br /> You can monitor progress in the Uploads tab.</li> </ol>

At Degoo, we work hard to ensure your files are safe, private, and always accessible.
Below is an overview of how we protect and maintain your data.

🔒 Security

Security is our top priority. We use multiple layers of encryption and authentication to safeguard your files.

256-bit AES encryption
All files are stored using 256-bit AES, the same encryption standard trusted by banks and governments.
Secure transfers (SSL/TLS)
All communication between your device and Degoo servers is protected by an encrypted SSL/TLS connection.
Password hardening
Passwords are processed with PBKDF2 before storage and further protected using HMAC512 with a secret pepper key.
This makes it nearly impossible for anyone to reverse or guess your credentials.

🛡️ These combined techniques ensure your files remain private and inaccessible to anyone but you.

⚙️ Reliability

We store multiple copies of all your files in secure and redundant data centers.
This guarantees that your files are always available whenever you need them.

Multiple redundant copies
Secure and reliable data centers
Continuous monitoring and automatic recovery systems

🌍 Offsite Backup

Over time, every hard drive eventually fails — that’s why Degoo provides offsite backup.
Your data is securely stored across remote data centers around the world, protecting it from local

Question 3

Share Files from Android

Accepted Answer

Sharing files

Tap Menu → Files.
Select the file(s) you want to share.
Tap Share → Copy link.
Links can be opened by anyone with access.

Question 4

Create a Folder via Web

Accepted Answer

Creating folders

Log in to the Degoo Web App.
Click New Folder.
Type a folder name and confirm.
Organizing files into folders makes it easier to manage backups later.

Question 5

Disable Auto Sign in

Accepted Answer

Stop automatic sign-in

Open Settings → Google → Smart Lock.
Turn off Auto sign-in for Degoo.
This prevents automatic logins when opening the app.

Question 6

Uploading Files via Android

Accepted Answer

Uploading files

Open the Degoo Android app.
Tap Menu → Upload.
Select categories or files to back up.
Tap Upload to start.
You can monitor progress in the Uploads tab.

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